Please see below for common questions about endodontic care. If you want to learn more or have a question that isn’t addressed here, call Advanced Endodontics of Westchester today at 914-946-2218 or 914-666-0707! We want you to feel prepared for your visit with our endodontists in White Plains and Mount Kisco, New York, Drs. Kolnick, Diamond, Hope, Svetcov, and Kim.
Due to recent public health concerns, we are actively monitoring information from the Centers for Disease Control and Prevention (CDC) and local officials regarding the spread of COVID-19 (novel coronavirus disease). The safety of our patients and staff is our top priority.
Our offices are open Monday through Friday from 8:00am to 5:00pm and on Saturday in White Plains only from 8:00am to 1:00pm.
Strict telephone screenings are performed before patients are scheduled and family members and friends are asked to stay outside unless absolutely required for assistance.
Patients are asked to enter the building wearing masks. No magazines are available in the reception area, and everyone entering our treatment area will be asked to sanitize their hands.
The following prescreening questions will be asked of you when calling for an appointment:
- Do you have a fever or have you experienced a fever within the past 14 days?
- Have you experienced a recent onset of respiratory problems such as cough, wheezing, shortness of breath or difficulty breathing within the past 14 days?
- Have you been in contact with anyone who has experienced the symptoms described in the past two weeks?
- Have you traveled?
All smooth surfaces are disinfected after the entry and exit of each patient. We only allow one patient in the office at a time to allow adequate time for complete office disinfection.
In following the CDC guidelines, we are calling patients 48 hours after their appointment to see if any new signs of COVID-19 have developed.
Your health and safety and that of our team are our utmost concern. Thank you for your assistance in keeping us all protected.